Known limitations
What Boardwalk does not do yet, in one place, so you find out here rather than in production.
Every limitation on this page is also stated where you would meet it. They are collected here so you can read all of them before you commit to building, rather than discovering them one at a time.
Coverage is per-state, not nationwide
Within a covered state, coverage varies by locality and by how a given body publishes its records. A jurisdiction that posts scanned image PDFs with no text layer yields less than one that posts structured minutes.
Filtering uses the response's evidence standard
Free-trial keys truncate instead of refusing
There is a maximum retrievable result set
Very broad queries hit a candidate scan ceiling. matchCountIsExact: false with matchCountBasis: "scan_ceiling_reached" means the true total is at least the number reported. Paging deeper will not reach records the scan never considered — narrow instead. Details.
Contact enrichment coverage and freshness
Enrichment coverage is narrower than project coverage, and a re-served contact carries the age of the original lookup, which we do not currently expose. Details.
Not available over the API
- A per-member spend breakdown.
GET /account/creditsreports the pool, not who in the team spent it. - Webhooks for anything but an alert delivery. An alert can POST an
alert.deliveredpointer event to itsnotify.webhookUrl(see alerts) — that one event is live. Nothing else on the surface pushes: there is no event for a search, an enrichment job, an export or a balance change. Poll, or use the sync feed. - Bulk export. The paged and sync endpoints are the supported ways to take a large set, and the sync feed is the right one for a full mirror.
- A maintained client library. We publish an OpenAPI document and generated code samples instead. Why, and what to generate.
- A published uptime or latency figure. We have not measured one we would stand behind, so we are not publishing one.
Tell us
If one of these blocks you, that is useful information — write to support@boardwalkai.com with the X-Request-Id from a relevant response.
Ready to make a call?
A free Boardwalk trial includes API access, 50 record-export credits (search, CSV, MCP), and 5 Find Contact Info lookups. Counting, taxonomy, location lookups and the analytics plane cost nothing, so you can evaluate the data before you spend a credit.